By placing an order in our online store, you agree to the terms stated below. To make a purchase you have to be 18 years old or have the signed approval of your guardian. Shortly after your order is placed you will receive an email confirmation of your purchase, listing the object(s) of the order and total price including shipping. For any concerns regarding an existing order, please contact us via email@example.com or call +46(0)73-762 28 40. We reserve the right to deny any customer purchase.
We ship with UPS, FedEx and DHL for domestic as well as international shipments and PostNord for domestic shipments. We send items within three business days after the order has been placed. Standard shipping time for domestic orders is 2-5 business days, international orders usually take 2-7 business days. Please note that during holidays such as Christmas, the time for delivery might be longer. We supply the shipping tracking number for each order and any other available information. We will gladly answer all questions about delivery status and will make sure you feel as comfortable as possible during the time the order is on its way to you.
We assume full responsibility that the objects are in their described condition when they reach you. This responsibility holds until the object is either collected by the buyer or delivered by the shipping company. If the object(s) have been damaged during transport, we urge the customer to point this out directly to the shipping firm and also notify us immediately.
If the time of delivery should exceed more than thirty (30) days for domestic orders the customer have the right to cancel their purchase. All cancelations of orders shall be sent to firstname.lastname@example.org.
The customer is responsible for all fees associated with customs clearance in their country of destination (taxes, duty, customs charges etc.), and thereby also for any wait caused by a delay in customs processing. This applies for all orders outside of Sweden.
Shipping within Sweden is free.
We have low, fixed prices for orders to Europe and worldwide, the price is added to your order when you enter your location. Orders can also be picked up in our showroom on Danderydsgatan 26, 114 26 Stockholm, Sweden. Please notify us when you are coming to email@example.com or +46(0)73-762 28 40.
Methods of payment
STRIPE: Safe payment by credit or debit card.
PayPal: PayPal is one of the leading payment solutions and one of the most secure ways to pay through the internet. PayPal follows the international standards for internet trade, PCI (Payment Card Industry) and CISP (Cardholder Information Security Program) for computer safety and encryption.
Wire transfer: At your request we will create an invoice for payment by wire transfer.
If the shipping is delayed because of unforeseen events outside the company’s control, such as natural disasters, strike, or other occurrences falling under “Force Majeure”, we do not take responsibility for potential consequences. We will however try and aid you to the best of our ability in this unlikely event.
Information about PUL
According to The Swedish law on personal integrity (Personuppgiftslagen, PUL) we do not save your personal information needed for ordering an object(s) other than to complete the order. Swedish-speaking customers can read more about PUL here: http://www.riksdagen.se/sv/Dokument-Lagar/Lagar/Svenskforfattningssamling/Personuppgiftslag-1998204_sfs-1998-204/?bet=1998:204.
According to Swedish law to protect customer integrity, we inform you that cookies are saved when visiting our website. Cookies is a small fragment of information, for example used to recognize your login information and shopping bag. Cookies can be denied through settings in your web browser.
All prices on the website are based on original prices in SEK (Swedish Kronor). Vinst Marginal Beskattning (VAT) is applied on all second hand goods in Sweden, which is specified in each order. Tax Free refunds cannot be applied to any second hand goods purchased in Sweden.
Right to withdraw, returns, complaints
Right to withdraw/return
You have the legal right to withdraw or return your online purchase within 14 days of collecting your order. The item is to be in the same condition as it was prior to shipping, with the original tags and box it came with. When invoking the right to withdraw, you as customer are responsible for all costs involving the return of the item(s) including insurance. Refunds will be processed once the good is returned to us in the same condition as it was when ordered.
All complaints are to be emailed to firstname.lastname@example.org or called in to +46(0)73-762 28 40. We source outstanding pieces of vintage jewelry which have been used and loved through generations and professionally restored when necessary. They are however always used if not stated otherwise. All costumers should thoroughly inspect the item pictures to get a fair understanding of the condition. If you are uncertain of an object’s condition, please contact us at: email@example.com for additional pictures and information. We accept complaints regarding damages to objects occurring during transport and Nordlings will pay for the return. Other complaints regarding an object’s condition at arrival will not be accepted.
Please note that there might be slight color differences in the pictures depending on computer settings and type of screen/computer used as well as resolution. We try our utmost to depict the objects as correctly as possible. For additional pictures contact: firstname.lastname@example.org.
Exchanges are accepted and we will pay for the shipping of the exchanged product. Please always contact us at email@example.com if you would like to make an exchange.
About the products
We keep the website up to date and all objects are for sale if not stated otherwise. In the unlikely event the ordered object is already be sold we will contact you via email and process a full refund as soon as possible. Please note that refund transaction times vary depending on country and bank.
At NORDLINGS we believe in great service and lasting customer relationships. We feel responsible for all objects that we sell, so if there should be any problem with an order we will do our very best to solve it to the customer’s satisfaction.